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Beaverton Foursquare Church – Automating Process To Serve Better

Running a church takes as much of an effort, if not more, as it takes to run a SMB, says Brent Mills of Beaverton Foursquare Church. Although the end objectives are different for an organisation that is into providing services to humanity, churches too have a whole lot of activities taking place day in and out. Beaverton Foursquare Church, founded in 1961 and located in Beaverton, Oregano, has a weekly attendance of about 5000 people. The organisation employs 50 full time staff and has numerous volunteers to carry out various activities at the church and cater to the needs of the visitors. The church had in place processes to ensure organisational activities were carried out on time and as stipulated. However, with numerous activities demanding attention and consuming time, processes and tasks were often overlooked. With the church being a not-for-profit organisation and operating on a budget, it required them to work efficiently to provide the best to the community. During our recent conversation, Brent spoke to us about how process automation had helped his organisation effectively utilize its most precious resources, time and money.

 

Beaverton Foursquare Church

With the employees of the organisation mostly working away from their desks, Brent was looking for a solution that would enable initiating requests and approving processes while they were on the move.  He wanted to ensure that requests and tasks progressed in a structured manner and didn’t fall out of the workflow.

Cumbersome Customized-Solutions:  With the Beaverton Foursquare Church already using Google App Suites for organisational operations, they were looking to automate their workflow process using App Scripts. For one, writing app scripts for each workflow process consumed a lot of time. The second and more important problem was, in case any modification had to be made to an existing workflow process, it required the expertise of an app script writer. For a non-profit organisation, having a in-house programmer proved to be expensive.

Simple Workflow Solution: Brent was on the lookout for a simple solution that met the organisation’s needs of approving and initiating requests on the move, ensuring that processes never fell through the cracks. A solution that didn’t require any programming knowledge seemed the best fit. Brent located KiSSFLOW and found it to fit for his organisation’s process automation needs.

With KiSSFLOW, it takes Brent just about a few hours to set up the workflow and automate processes. Beaverton Foursquare Church now has its Time off requests, purchase requests and incident reporting automated. The ability to access processes from anywhere made it possible for the mobile teams to report incidents and approve requests on the move. KiSSFLOW’s strong architecture doesn’t allow processes to fall through, the folks at Beaverton church have a clear view as to the progress of each request, making every workflow participant accountable for their actions.

“Its a great software that allows a non-developer to create the level of customization that we want and wouldn’t be able to get in any other way!” -Brent Mills, Pastor – Beaverton Foursquare Church 

At the Church, reporting has gone up by 40%, the organisation sees KiSSFLOW as an efficiency tool much needed for their organisation. Brent enjoys working on KiSSFLOW, he as automated all of Beaverton Foursquare’s organisational processes so far. Through process automation, the organisation spends much of its valuable in serving the community without worrying about process falling through cracks. Brent is a Pastor at Beaverton Foursquare Church and holds no programming experience, he helps improving the organisation’s efficiency through process automation. Brent is a power-KiSSFLOW user we are proud of!. :-)

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More Stories By Suresh Sambandam

After an initial entrepreneurial stint for three years at the age of 19, Suresh Sambandam went on to work at Hewlett-Packard. Later, Suresh joined Selectica and rose to senior position, as Director of e-Insurance product division in a short-span. The e-Insurance division and its products were later acquired by Accenture. Suresh is a technocrat specializing in product engineering with expertise in software architecture for complex enterprise applications, inference engines, configuration engines, rule-based computing and enterprise middleware. He has applied for multiple patents. Suresh is passionate about entrepreneurship, technology startups and spends a significant amount of personal time in the start-up ecosystem in Chennai. Suresh is a member of the National Council for Emerging Companies Forum and also a core committee member of Product Forum at NASSCOM. He also does mentoring for budding entrepreneurs at IIT Bombay, E-Cell. Suresh is a regular speaker at various industry forums & academic institutions.

Suresh is the Founder & CEO of OrangeScape. OrangeScape is a platform (PaaS - Platform as a Service) to develop process oriented business applications that can be deployed "On Cloud" and "On Premise". OrangeScape supports platforms like Google App Engine and Microsoft Azure as cloud deployment option and Microsoft .Net and J2EE as on-premise deployment options. OrangeScape has 50+ customers including global brands like Unilever, Citibank, Pfizer, AstraZeneca, Fullterton, etc. OrangeScape in the only Indian company has been featured in the PaaS research reports of Forrester and Gartner. OrangeScape has been featured as 'India's Rising Tech Stars' by Forbes(US) magazine. OrangeScape was showcased as one of the 3 emerging product companies in India by Nasscom and was also awarded 'Top IT Innovations' for 2 consecutive years.